Contact

Ask us anything about fur.

Which tool fits a double coat? Where's my order? Want to send something back? Write to us and a real person answers, usually within one business day.

• 1
  Tell us about your pet

  Breed, coat type and what's bugging you. The more we know, the better the answer.

• 2
  Add your order number

  If it's about an order, it's in your confirmation email and starts with #.

• 3
  Check your inbox

  We reply to the email you use here. Peek at the spam folder if you don't see us.